We offer a 100% Satisfaction Guarantee on products purchased directly from us. If you are not completely satisfied, you may return the remainder of the product to us for a full refund or exchange within 30 days of receipt.

If at any time you are unsatisfied with a product you purchased from us or from one of our authorized sellers, you may return any opened & unopened products within thirty (30) days for a full refund of the purchase price, not including shipping. Please follow the following steps to receive a full refund:

• Contact customer support for Return Number (RMA#).
• Place your RMA# inside or outside of the package along with your name and address.
• Ship the product back to us.

Please send your return information and merchandise to the name and address below. You are strongly encouraged to utilize a shipping service with tracking capability.

BuzzElixir by Sun Nutraceuticals LLC
Attn: Returns
6611 NW 15th Way
Fort Lauderdale, FL 33309

Please note that because we are unable to control the quality of our products sold by unauthorized sellers, the BuzzElixir by Sun Nutraceuticals LLC 30-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers.

If you have any questions, please feel free to contact customer support at cs@buzzelixir.com. We are always happy to help.

*Please remember to call customer service to get your return number (RMA number). Packages must be returned within 30 days.

Receiving a Refund

The time required for you to receive a refund will depend on the following factors:

• 1 to 10 business days for us to receive the return shipment from your shipper.
• 1 to 3 business days for us to process your return.
• 3 to 10 business days for your bank or credit card company to process the refund request